Our Process
Phase One: Your Showroom Visit
Your visit is our first chance to get to know you. One of our expert consultants will guide you on a tour of our showroom, learn about your decorating preferences and gather details about your upcoming project. Your personal consultant will pass this information on to one of our designers, who will contact you within 48 hours to arrange an in-home consultation.
If you have already been to our showroom, you may contact us by phone to request a consultation with one of our designers. If it has been awhile since you have visited us, stop in! We make it a priority to update our showroom often to reflect the latest trends.
Phase Two: The In-Home Design Consultation
This initial consultation is free. You will see sample drawings, a portfolio of recent projects and have a chance to discuss design ideas, the extent of your project and even a preliminary timeline. There is no obligation to pursue your project based on this visit.
Your designer will use this information to create a design for your project, and invite you back to our showroom to view a scaled, detailed floor plan, elevation drawings, interpretive drawings, and specific project costs relative to this proposal. Questions? This is your chance to ask, so we can create a proposal that fits your vision.
Phase Three: Design Preparation and Documentation
At this time, we establish a payment schedule that works for you, as well as a start date, work schedule and completion date. With your deposit, we order materials and your project begins!